FAQs

1. What products does KachmartStore sell?

We offer a wide range of high-quality products, including apparel, beauty essentials, electronics, and home appliances. Our goal is to provide everything you need in one convenient online store.

2. Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination. You can check shipping details at checkout.

3. How long does shipping take?

Shipping times vary based on location and product availability. Typically:

• Domestic orders: 5-10 business days

• International orders: 10-20 business days
  We will provide tracking details once your order is shipped.

4. What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth and safe checkout process.

5. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number and a link to track your package in real time.

6. What is your return and refund policy?

We offer a hassle-free return policy within 30 days of receiving your order. Items must be in their original condition. Please visit our Returns & Refunds page for more details.

7. Can I cancel or modify my order after placing it?

Orders can be canceled or modified within 24 hours of placement. After this timeframe, the order will be processed for shipping.

8. What if I receive a damaged or defective product?

If you receive a damaged or defective item, please contact our support team within 48 hours of delivery. We will assist you with a replacement or refund.

9. How do I contact customer support?

You can reach us through:
📧 Email: sales@kachmart.com
💬 Live Chat: Available on our website during business hours

10. Do you offer discounts or promotions?

Yes! We regularly offer discounts, seasonal sales, and special promotions. Subscribe to our newsletter or follow us on social media to stay updated.